Remote access to MX beamlines

Owned by MX Cluster (Unlicensed)
Last updated: Dec 19, 2023 by AS MX Wiki
2 min read

 

Preparing for remote beamline access

It is highly recommended to have:

  • Two (or more) monitors. Controlling a beamline is difficult on a laptop or small screen.

  • A good internet connection.

  • A good knowledge of where you are in the schedule of users for your beamtime, and a system for recording your results.

Logging on remotely

https://www.youtube.com/watch?v=8yo9J68Y2z8&ab_channel=EleanorCampbell

  1. Browse to https://aswebmx.synchrotron.org.au/menu/ and select the beamline you are using

  2. Sign in to aswebmx:

    • Username: mxuser

    • Password: 2024userMX

  3. Sign in to Guacamole:

    • Credentials will be provided the “Beamline ready for experiment” email, which will be sent to you when the beamline is ready.

You will need to open MX1access2_VNC_ADXV or MX2access2_VNC_ADXV in order to see your diffraction. If you open another window and open ADXV from there, it will not automatically load the diffraction from each screening and dataset.

MX2 Guacamole.

 

 

 

Troubleshooting

  • General troubleshooting https://asuserwiki.atlassian.net/wiki/spaces/UO/pages/407666689

  • Lost connection to guacamole:

    • Guacamole connection sometimes drops due to bad connectivity between the synchrotron network and your network. Most of the time a internet browser refresh fixes the problem and no re-authentication is required. We have reports that recent versions of Google Chrome are worse and can show this behaviour every 30 seconds. Using Mozilla Firefox does stay connected for hours. Other browsers have not been tried (Internet Explorer, Safari, other).

    • If the problem persists, you can also log out and log back in.

  • ADXV not loading

    • Make sure you opened the ADXV window from the guacamole home page.