Getting to know the User Hub

Owned by AS MX Wiki
Last updated: May 17, 2024
5 min read

The Australian Synchrotron is excited to introduce the User Hub: a new, more secure gateway to User systems.

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This page will step you through the Hub and highlight its new functions. If your questions aren’t addressed on this page, please get in touch via user.office.vic@ansto.gov.au.

Arriving at the User Hub

When you navigate to the User Hub (https://userhub.synchrotron.org.au/) you will be asked to sign in using your current Portal credentials

 

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If you don’t have an existing Portal account, select ‘Need an account?’. This will open a page where you will be prompted to fill in your details to make an account. You’ll need to provide your name, your home organisation, and contact details.

Once you’ve completed all the compulsory fields, you can create a User Hub account.

Please note that User Office staff cannot create an account for users anymore. If you are a new user, you are required to create your own account via the UserHub.

The User Hub has ‘tool tips’ to help you navigate the systems. Click on a question mark icon in the User Hub to get more information about the page you’re on or the input the page is expecting from you.

 

 

 

 

 

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