Shipping Samples, Chemicals or Equipment

Shipping Samples, Chemicals or Equipment

Mailing samples on site

 

Please refer to this document for detailed information on Bringing samples on site:

Bringing Samples, Chemicals or Equipment Onsite → Direct Document Download

 

Shipping instructions

Please note: before any samples are allowed on-site they must be listed on an EA (Experimental Authorization) and approved by the beamline and safety team. You must submit your EA through the user portal and receive approval before sending your samples. For hand-delivering or shipping samples, chemical or equipment to the beamline in advance of your beamtime, follow the following instructions:

  • for hand deliveries, please follow all the following guidance listed here (e.g regarding packaging, labeling, safety etc) then use the contactless drop-off procedure run by Synchrotron Store staff. Hand deliveries can be made at the roller-door at the rear of the Synchrotron building, following the well-signposted instructions at the door, on weekdays from 9:00 am to 3:00 pm.

  • Package and label your samples in accordance with your carrier's requirements (including Australia Post where applicable) and any other regulatory requirements. Consult the transport guidelines below for more information, especially regarding biological samples or hazardous materials.

    For mail-in or remote samples please pay particular attention to the simple, clear and correct labeling of each sample.

  • Ensure you have included your name, your EPN, your approved Australian Synchrotron EA form and appropriate Safety Data Sheets (SDS).

  • for mail-in samples, please include a printed-out hardcopy of the beamline control spreadsheets packed in with your samples.

  • If your samples require particular storage conditions upon arrival e.g. refrigeration, please ensure that the package is clearly marked ‘Urgent’ and ‘Requires [refrigeration, freezer…] on arrival’. Follow instructions outlined in the Bringing Samples Onsite document.

  • Label the outer package as follows:

    STORES

    Attention: (relevant beamline)

    Experiment Proposal Number (EPN)

    ANSTO - Australian Synchrotron

    800 Blackburn Rd

    Clayton

    VIC 3168

    Australia

  • Email the beamline team, Safety, Stores and the Lab Manager when you have shipped the samples. Please include in this email all details of the samples you are sending including number of samples, any hazards associated with the samples, required sample storage.

 

For more details, please consult the Bringing Samples, Chemicals or Equipment Onsite document here

Sample storage requirements

If your samples require refrigeration, freezer (-18°C), ultralow temperature (-80°C) or liquid nitrogen storage on arrival, please ensure the package is clearly marked ‘Urgent’ and ‘Requires (refrigeration, freezer) on arrival’. Please ensure packages contain enough cooling material to account for shipping delays and weekends: the Stores receiving department at the Australian Synchrotron operates Monday to Friday, 9:00 am to 3:00 pm.
Note that staff will not routinely unpack samples unless they have been sent for mail-in experiments. However, ensure to send incompatible materials separately; follow any dangerous goods guidelines. If shipping multiple sample types that require different storage conditions, please also send in separate packages. Alternatively, you can clearly mark on the outside packaging that the main package contains samples of various storage requirements and Stores will unpack the inner packages appropriately. Ensure each sample type is clearly labelled.